Month: September 2017

Culture and change
Emma Browning

Companies With Women Executives Perform Better – So Why Has Representation Stagnated?

The results of the Pipeline’s Women Count 2017 survey were recently published, and they raise some pretty interesting and important questions about female leadership, and the progress we’re making towards ensuring that women are given the opportunity to thrive in senior roles. It was found that FTSE 350 companies with at least 25% of women on the leadership committees delivered almost twice the profit margin as those with no women on the team – the companies with no women on the leadership board achieving worst of all surveyed. It’s safe…
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Uncategorised
Emma Browning

Three Little Reasons To Love HR

Let’s be brutally honest here… HR has something of a reputation for being the lesser sibling of the other ‘big hitting’ functions like Sales and Biz Dev!! It’s a burden that we’ve carried for years, and it’s one that refuses to budge in a lot of circles. But is there any substance behind it? Are we actually just a group of thundering bores who can bring nothing more to your business than bureaucracy and forms to fill in, and pointless policies that never see the light of day? Just what…
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Culture and change
Emma Browning

Are Your Customer Service Standards Slipping?

If your customer service isn’t up to scratch, your profits are seriously going to suffer. Most leaders would probably be quick to say that it isn’t a problem in their operations, but can you honestly say that you couldn’t make some improvements? Working on upping your game in this area is the type of activity that could have a quick and tangible impact on your bottom line, so it’s worth taking some time to pinpoint potential issues and get a handle on them. Not sure where to start? I’m here…
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Employment law
Emma Browning

Five Crucial Steps To Managing An Employee Grievance

If a member of your staff brought up a grievance, would you know how to handle it? Regardless of how good your people practices may be, and how capable your line managers are, at some point in your career, you might well find yourself in a situation whereby you need to follow a formal grievance procedure. This procedure should be included in your staff handbook, and it should always be followed to the letter. It’s crucially important because it can help you to nip any problems in the bud, and…
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